We accept returns or exchanges only within 7 days of delivery or pickup. The item must be unused, in original sealed condition with full packaging, box, accessories, seals, and invoice. No returns for used/activated phones or opened accessories. Only accepted for DOA, manufacturing defect, wrong item, or delivery damage (with proof). Contact us on WhatsApp 03444575406 or email icarelabandmobiles@gmail.com for the process.

Warranty depends on the repair type and is mentioned on your repair receipt (usually 7 to 30 days). If the same issue occurs again due to our repair work within the warranty period, we fix it free of charge. Warranty does not cover new damage, misuse, water, or further tampering after repair.

Yes, we offer free or low-cost pickup service in most areas of Lahore for repairs and eligible returns. Just share your location and order/repair details on WhatsApp 03444575406. We’ll confirm the pickup time. For small accessories or quick checks, visiting our shop is faster.

Have more questions? Feel free to WhatsApp us at 03444575406 or email icarelabandmobiles@gmail.com – we reply fast! 📱💙